Emergency Care/Covid-19

We at EPPA have been taking care of El Paso children since 1911, and will continue to do so. As the pandemic has evolved, we have continued to adapt in order to continue to offer our patients the best care. If you or your child has been exposed to COVID, and you develop symptoms, please assume you have COVID and quarantine accordingly until the 4th day of illness when the test is more valid. At that time, we recommend using epstrong.org to schedule a test. If you are fully vaccinated, continue to monitor for symptoms while wearing a mask. If you are sick, please stay home. (Please refer to the CDC, school or place of work for specific instructions)There is no treatment for mild COVID and most patients need supportive care only. If your child is experiencing severe symptoms, please call 911 or head to your nearest emergency room.

 

Well visits continue!

The American Academy of Pediatrics recommends that we continue to offer well child visits so that patients can continue to receive vaccinations and screenings on time. In order to keep our offices safe and clean, we have implemented enhanced cleaning protocols.

Sick patient protocol during COVID 19

  • We are seeing sick patients in the office and on telemedicine
  • All visits by appointment only
  • masks are still required

Telemedicine options now available

We now offer telemedicine through Anytime Pediatrics

New patients: please call the front desk before logging in.

 

For emergencies that are life-threatening, please call 911 or go to the nearest emergency room.

Minor Emergency Treatment

We are available to address minor emergencies. Our nurses are available 24 hours a day.

During regular office hours, we can treat minor emergencies such as:

  • small cuts and lacerations
  • burns
  • minor fractures
  • eye injuries
  • foreign bodies in ears and nose
  • high fevers
  • vomiting and dehydration

After-Hours

For other after-hour minor emergencies, please call the office to speak with a nurse or pediatrician. They can help you decide if your child needs to be seen right away, or if it can wait until the following morning. If you are sent to the emergency room, please contact us the next day so we can follow-up on treatment and determine if your insurance requires a referral for the ER visit.

Emergency Care